Warranty Policy

1. Warranty Coverage

MotorShop Center passes through applicable manufacturer warranties on products sold through the store. Warranty coverage, duration, exclusions and remedies depend on the manufacturer and the specific product.

2. Manufacturer Responsibility

Warranty issues are ultimately handled under the manufacturer’s warranty policies and procedures. Customers may need to contact the manufacturer directly for warranty terms, eligibility and claim processing.

3. MotorShop Center Support

MotorShop Center can assist customers with warranty-related questions and help identify the appropriate next step. This assistance does not replace or modify the manufacturer’s warranty terms.

4. Starting a Warranty Claim

When contacting MotorShop Center about a possible warranty issue, have the following information ready:

• Order number or proof of purchase.
• Product brand and model.
• Serial number, if applicable.
• A clear description of the issue.
• Photos or other documentation if requested.

MotorShop Center may direct the customer to the manufacturer when required by the applicable warranty process.

5. Warranty Claims vs. Returns

A warranty claim is different from a standard return. Standard returns are governed by the separate Refund & Returns Policy, including its eligibility period, condition requirements and Return Authorization process.

View Refund & Returns Policy →